MyFarmWeb Italy

Whats New?

Please read through the documents listed below with all the changes (explained in the documents) on the MYFARMWEB Web Portal.

Technical Information

General	Detail
Helium/Journey	Helium Application

Product Information

Item	Description
Web URL	https://myfarmweb.com/app
Handover Notes	https://drive.google.com/drive/folders/1uE6tTXyTfL1SrMHGSfqQJhN3T5Wmj_hq
Training Manual	https://drive.google.com/drive/folders/1uE6tTXyTfL1SrMHGSfqQJhN3T5Wmj_hq
Ticket Logging Process	/wiki/spaces/SUP/pages/6653706

Support Contact Details:

First Line Support

Details

Lead Contact

/wiki/spaces/SUP/pages/6653706

When do I contact My First Line Support

Follow this link for details on your support lines Support Procedures and Levels or contact one of the Support team members above to guide you in the right direction

Channel Partner: Second Line Support Contact Details : AfriConnect (Device and Sim related Issues)

3rd Line Support Contact Details: Mezzanineware