Privacy Notice

Data Controller

Safaricom Kenya is the controller of the personal data that you (the data subject) provide us. Once you consent to the collection of your personal data through the use of this product ("product") we collect the below-listed types of personal data from you the data subject.

The use and storage of your data are processed in accordance with this privacy notice.

Data Processing

Purpose of Processing

Data is collected in order to provide services to the beneficiary such as

• SMS Communication
• Registration Notification 
• Voucher Issuing
• Voucher Redemption notification

This data is processed in-country.

Legal Basis for Processing

The legal basis for the processing of the personal data of the data subject is:

Select the appropriate lawfulness category

• (b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

Voluntary or Mandatory Provision of Personal Data

The personal data listed in section "Provision of Personal Data" is mandatory for the fulfillment of the product or service (contract) to which the data subject has or is applying.

The personal data listed in section "Provision of Personal Data" that is provided voluntarily is and is provided voluntarily due to the below-listed reasons.

• Photograph, Optional inclusion for the data subjects profile (Please note that your photograph is only retained if uploaded by you).
• Bank account number, if service provider requires payment into a bank account.

Provision of Personal Data 

Once you consent (or due to the legal basis listed above) to the collection of your personal data through the use of this product we collect the below-listed types of personal data from you the data subject.

• First name
• Surname
• Email address
• Phone number
• Photo
• Date of birth
• IP address
• Login username
• Password
• Town/City
• Bank account number
• Passport number, national ID number, driver's license number
• Location data
• Mobile device IDs
• Next of kin
  • First name
  • Last name
  • Mobile number
  • Relationship type
• Preferred language

Consequences of failure to provide information

The consequences of failure to provide the personal data listed in section "Provision of Personal Data" is disqualification from access to the product/service.

Data Transfer

Personal Data Recipients

The personal data of the data subject processed by the controller shall not be transferred to any third parties.

Personal Data Storage

Indefinitely unless required otherwise by the controller / responsible party.

Automated Decision-Making

The processing activities do not include automated decision-making.

Source of Personal Data

The personal information of the data subject was lawfully obtained from the below-listed sources.

• Data subject

Data Subject Rights

Data subjects have the below-listed rights with regards to the personal data of the data subject.

• Right of access to information regarding the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations, where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period
• Right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing
• Right to lodge a complaint with a supervisory authority
• Right to any available information as to their source where the personal data are not collected from the data subject
• Right to be informed of the existence of automated decision-making, including profiling, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.
• Right to be informed of the appropriate safeguards where personal data are transferred to a third country or to an international organization
• Right to be provided with a copy of the personal data undergoing processing
• Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal
• Right to object to the processing of personal information
• Right to be informed that and what personal information has been collected when not collected from the data subject
• Right to be informed that and what personal information has been accessed or acquired by an unauthorised person as well as security compromises

Data Subject Complaints

In the event that you wish to complain about how we have handled your personal data, please contact Data Protection Officer at data-protection-officer@mezzanineware.com or in writing at Suite 173, Private Bag x14, Die Boord, 7613. Our Data Protection Officer will then look into your complaint and work with you to resolve the matter.

If you still feel that your personal data has not been handled appropriately according to the law you can contact the Information Regulator: South Africa (POPIA) or the relevant Supervisory Authority of your region.