ASI

Channel partners	Products Linked to this Second Line Channel
ASI	mVaccination_Nigeria

Items Mezzanine requires ASI to Assist with

Mobile Application Related Issues	Web Portal Related Issues
Faulty Mobile device troubleshoot	Faulty Laptop/tablet troubleshoot
Check if Mobile data is active and working	Ensure devices are able to connect to Internet
Simswaps & Rica process	Troubleshoot Web-portal setup
Device and Sim Blacklisting/ Unblocking	Internet Bundles Check
WASP services Checks and removal	APN Checks and blocking
Signal strength Investigations if User struggle getting signals on regular basis	Signal Strength Investigations if Internet Provider signals are faulty
Device Reboot in Order to reset faulty or freezing application	Escalation to Third line Support