Channel partners

Products Linked to this Second Line Channel

    • mVaccination_Nigeria

RoleContact PersonContact Details
Lead ContactLeslie Emegbuonye

ASI Support Contacts

First Line SupportPrecious Sunny

ASI Support Contacts

First Line SupportMoses Avu

ASI Support Contacts

Items Mezzanine requires ASI to Assist with

Mobile Application Related Issues
Web Portal Related Issues
Faulty Mobile device troubleshootFaulty Laptop/tablet troubleshoot
Check if Mobile data is active and workingEnsure devices are able to connect to Internet
Simswaps & Rica processTroubleshoot Web-portal setup
Device and Sim Blacklisting/ UnblockingInternet Bundles Check
WASP services Checks and removalAPN Checks and blocking
Signal strength Investigations if User struggle getting signals on regular basisSignal Strength Investigations if Internet Provider signals are faulty
Device Reboot in Order to reset faulty or freezing applicationEscalation to Third line Support