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Support Levels and Roles

First Line SupportDistrictDetails
1st Line Support Contact DetailsEkurhuleni Health District

George Makgoba 

Cell phone administrator for the Ekurhuleni Health district: 
George.Makgoba@gauteng.gov.za

Mavenlink Contact details:https://mezzanine.mavenlink.com/workspaces/14573537
Simswap Related IssuesAitaHealthPoppy Sub 2 - 0713834786 en email:  poppy.tsele@gauteng.gov.za
When do I contact my First Line SupportFollow this link for details on your support lines Support Procedures and Levels

 

2nd Line Support Contact_Channel Partner: 

Ekurhuleni Health district

Account Manager Spurgeon Myles

Landline: +28 82 1940.

Email: spurgeon.myles@vodacom.co.za

Vodacom Commercial Park, 1st Floor

082 Vodacom Boulevard, Midrand 1685

 

Channel Partner_VodacomA channel partner is a company that partners with a manufacturer or producer to market and sell the manufacturer's products, services, or technologies.
Issues Handled by Second Line SupportAll faulty device and Sim related issues (Also explained on  Support Procedures and Levels)

 

 

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