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Technical Information


 General
 Details
Helium/JourneyJourney Application
APN/ Zero rated

Zero-rated

eLabs RSA Short-link

SSO APK Link South Africa

https://appinstall.xyz/elabsza/list

https://appinstall-xyz.s3-accelerate.amazonaws.com/builds/production/615dde723c02c40006ded567-31978/eLABS-21.9.2.apk

Devices UsedAndroid
Samsung Grand Prime Plus
Samsung J2
Web User RoleseLABS RSA Web User Roles.pdf


Product Information




Support Contact Lines & Details


Support Line
District/ Organisation
Role
Details

1st Line Support

Equip

Lead Contacts

/wiki/spaces/SUP/pages/6653214


NHLS will escalate to TrakCareSupportDevelopment changes will be logged with NHLS, who would then log it with TrakCare

/wiki/spaces/SUP/pages/6653214

Mavenlink Projecthttps://mezzanine.mavenlink.com/workspaces/19365705

2nd Line Support

Verigo
VSDM
Client Service

Mezzanine Support 
Vodacom_ CSOC


3rd Line Support

Mezzanine SupportClient Service

Mezzanine Support Desk

Tel: 021 880 2222

Email: support@mezzanineware.com

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