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 In order for an app to be enabled to send SMS messages, it has to be configured for this purpose. This can be requested from Mezzanine Support. Please include the following detail in your support request:

  • The Helium server where the app is located
  • The unique identifier (UUID) of your app
  • Desired SMS aggregator based on mobile number prefixes
    • e.g. 260 should use InfoBip for message delivery.

Keep in mind there is a financial cost to sending outbound SMS messages, so apps are configured on an "as needs be" basis.

Once you have finalised the content of your request, please send it to Mezzanine Support at support@mezzanineware.com and your request will be processed.