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Table of Contents

Syncing Mobile App to Web Portal

Note

It is very important to sync as frequently as possible and at least at the end of a day.

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      • Last Sync Date/Time:  This is the date and time of the last time you synced.

      • Records Queue:  This is data which have been captured on your mobile device, but not yet synced from the SAMS Mobile Application on your mobile device to the SAMS Web portal.  This should always be "0" before you click on "Logout".

      • Queue:  This refers to photos or signature's captured on your mobile device, but not yet synced from the SAMS Mobile Application on your mobile device to the SAMS Web portal.  This should always be "0" before you click on "Logout".

    1. Click on "Refresh Sync Status" when "Records Queue" or "Attachments Queue" is not "0".

    2. Click on "Logout".  The following screen will appear, and you can close the SAMS Mobile Application on your device:


Syncing different modules:

It is important to take note that certain data is only downloaded to the device once the role has been switched to a new role.
i.e. if a user switches from Movables Admin to Immovables Admin, there will be additional data that is synced to the device (and desynced).

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