Moroka

What is ICS?

ICS is an electronic platform which facilitates the proactive management of the patient's care journey, which can be customised for their individual

needs, then delivered efficiently and effectively by competent care teams.

The ICS for the TB patient journey has been developed using the "TB Yellow Book"

Project Information

Support Contact Details for Moroka

Solution

Moroka

Deployment Country

South Africa

Training Manual

OHS Training Manual

Technical Information

Technical Information	Detail
Helium/Journey	Helium
URL	https://ics.pposerve.co.za/#/login

Support Levels and Roles

First Line Support

Details

1st Line Support Contact Details

/wiki/spaces/SUP/pages/6655702

When do I contact My First Line Support

Follow this link for details on your support lines Support Procedures and Levels

2nd Line Support Contact:

Organisation	Contact Information
2nd Line Support Contact Details	Mezzanineware

Web portal FAQ's

	Question	Description link/Answer
1.	I'm receiving the error below when trying to login onto the portal. See screenshot	The user should ensure that the login credentials were captured correctly.
2.	Please assist with resetting my platform password?	/wiki/spaces/SUP/pages/6654870
3.	Please assist with access to the ICS system?	/wiki/spaces/SUP/pages/6654870
4.	Assist to add a patient to the system?	/wiki/spaces/SUP/pages/6654870