Moroka
What is ICS?Â
ICS is an electronic platform which facilitates the proactive management of the patient's care journey, which can be customised for their individual
needs, then delivered efficiently and effectively by competent care teams.Â
The ICS for the TB patient journey has been developed using the "TB Yellow Book"
Project Information
Support Contact Details for Moroka
Solution | Moroka |
Deployment Country | South Africa |
Training Manual OHS Training Manual |
Technical Information
Technical Information | Detail |
|---|---|
Helium/Journey | Helium |
URL |
Support Levels and Roles
First Line Support | Details |
|---|---|
1st Line Support Contact Details | |
When do I contact My First Line Support | Follow this link for details on your support lines Support Procedures and Levels |
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2nd Line Support Contact:
Organisation | Contact Information | ||
|---|---|---|---|
2nd Line Support Contact Details | Mezzanineware | ||
Web portal FAQ's
Question | Description link/Answer | |
|---|---|---|
| 1. | I'm receiving the error below when trying to login onto the portal. See screenshot
| The user should ensure that the login credentials were captured correctly. |
| 2. | Please assist with resetting my platform password? | |
| 3. | Please assist with access to the ICS system? | /wiki/spaces/SUP/pages/6654870 |
| 4. | Assist to add a patient to the system? | /wiki/spaces/SUP/pages/6654870 |
