Whats New?
Please read through the documents listed below with all the changes (explained in the documents) on the eLabs Mobile Application and Web Portal.
- What's new - 1 June 2018 Zam.docx
- What's new - 4 June 2018.pdf
- What's new - 4 July 2018 Zam.docx
- What's new - 17 July 2018 Zam.docx
- What's new - 2 November 2018 Zam .pdf
- What's new - 14 November 2018 Zam.pdf
- What's new - 18 January 2019 Zam.pdf
- What's new - 6 March 2019 Zam.pdf
- What's new - 2 April 2019 Zam.pdf
- What's new - 6 Aug 2019 Zambia (2).pdf
- What's new - 11 Sept 2019 Zambia.pdf
- What's new - 3 December 2019 Zambia (1).pdf
- What's new - 29 January 2020 Zambia.pdf
- What's new - 25 February 2020 Zam.pdf
- What's new - 17 March 2020 Zam (1).docx
- What's new - 26 June 2020 - Zambia.pdf
Technical Information
General | Detail |
|---|---|
| Helium/Journey | Journey Application |
| APN/ Zero rated | Zero-rated |
| SSO APK Link | https://appinstall.xyz/elabs/android/production/armv7/4.60.2.apk |
| Barcode APK Link | https://za-zerorated-journey.mezzanineware.com/static/zam/eLABS-4.34.0.apk |
| Device | Android |
Product Information
Item | Description |
|---|---|
| Web URL | https://elabsonline.com/ |
| Handover Notes | https://docs.google.com/document/d/1GyAaP82JYyGYB-jV1MkUtUPUtAa9WUccTT4m2GulwG4/edit |
| WIP eLABS Zambia Training Manual | |
| eLabs Zambia Driver SOP | |
Support Contact Details:
| First Line Support | Details | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Lead Contact Equip | Kumbirai Chigudu IT Technical Specialist kumbirai.chigudu@equiphealth.org | ||||||||||||||
| WHC First Line Support Team |
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| 1st Line Support Sead |
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| Other First Line Support Contacts | List of Champions are found on the document below: Training Register_eLabs Champions.xlsx Below find the update information for the lead contacts for first line support.
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| Western Province | Western Province First line Champion Details | ||||||||||||||
| Copperbelt Province | |||||||||||||||
When do I contact My First Line Support | Follow this link for details on your support linesSupport Procedures and Levels or contact one of the WHC Support team members above to guide you in the right direction | ||||||||||||||
Configuration |
Channel Partner: Second Line Support Contact Details : AfriConnect (Device and Sim related Issues)
3rd Line Support Contact Details: Mezzanineware