| Table of Contents |
|---|
Application Information
Item | Details |
| App name | eVouchering |
| Mobile User | Agro Dealer |
| National Deployment | 112 Agro Dealers |
| App APK Link | https://s3.amazonaws.com/appinstall-xyz/builds/production/5995aa8efaf7823df6000061-2619/CFU_eVoucher-4.25.0.apk |
APN / Zerorated | APN |
APN Settings | APN Settings: APN are not set to be free. Zambia users for vouchering are required to have data on their sims to use the app even if our barcodes are zero-rated. APN are only set to prohibit users to visit certain web pages etc. Create APN for Airtel and MTN Airtel : Afcz.zm MTN : Afz |
| Handover Notes | https://docs.google.com/a/geomed.co.za/document/d/1OtuencvPQA7Hat59aoP93Ngfl7Xf9a0f5AFzkHndj9o/edit?usp=sharing |
Support Levels and Roles
First Line Support | Details |
|---|---|
| Lead Contact | Rosie Pilcher 0965238010/wiki/spaces/SUP/pages/6653233 |
Other First Line Support Contacts With limited system | |
| Mavenlink Task | https://mezzanine.mavenlink.com/workspaces/16729915 |
When do I contact My First Line Support | Follow this link for details on your support lines Support Procedures and Levels |
2nd Line Support Contact:
Organisation | Contact Details | ||
|---|---|---|---|
2nd Line Support | AfriConnect (Device and Sim related Issues) | ||
Third Line Support Contact:
Organisation | Contact Details | ||
|---|---|---|---|
3rd Line Support | Mezzanineware | ||