| Table of Contents |
|---|
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General Information | Detail |
|---|---|
Solution | Vouchering |
Deployment Country | South Africa |
| Training Material |
Technical Information
Technical Information | Details |
|---|---|
Helium/Journey | Journey |
Web URL | https://nerpo.mezzanineware.com/web-client/index?roleName=Initiator# |
| APK Link | https://za-zerorated-journey.mezzanineware.com/static/connectedfarmer/?248339870276986271 |
App details | Zero-rated |
| Device Used | Samsung A2 Core |
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First Line Support | Role | Details |
|---|---|---|
1st Line Support Contact Details | Support & Training | |
When do I contact My First Line Support | Follow this link for details on your support lines Support Procedures and Levels | |
2nd Line Support Contact:
Organisation | Role | Name | Contact Details | ||
|---|---|---|---|---|---|
Client Information | Account Manager | Mpho Sethojane | Email: mthethomkhungo52@gmail.com | ||
| Vodacom support is second line. | |||||
| /wiki/spaces/SUP/pages/6653303 | |||||
Issues Handled by Second Line Support | All faulty device and Sim related issues (Also explained on Support Procedures and Levels) | ||||
| Support & Training | Mthetho Mkhungo | Email: mthethomkhungo52@gmail.com||||
Third Line Support Contact:
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