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Table of Contents

Whats New?

Please read through the documents listed below with all the changes (explained in the documents) on the MYFARMWEB Web Portal.

Technical Information



Helium/JourneyHelium Application

Support Contact Details:


First Line SupportDetails

Lead Contact


When do I contact My First Line Support

Follow this link for details on your support lines Support Procedures and Levels or contact one of the Support team members above to guide you in the right direction

Channel Partner: Second Line Support Contact Details : AfriConnect (Device and Sim related Issues)

3rd Line Support Contact Details: Mezzanineware