| Table of Contents |
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| Child pages (Children Display) |
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Click on the “Submit a request” button below if you require assistance with any queries:
Whats New?
Please read through the documents listed below with all the changes (explained in the documents) on the eLabs Mobile Application and Web Portal.
- What's new - 1 June 2018 Zam.docx
- What's new - 4 June 2018.pdf
- What's new - 4 July 2018 Zam.docx
- What's new - 17 July 2018 Zam.docx
- What's new - 2 November 2018 Zam .pdf
- What's new - 14 November 2018 Zam.pdf
- What's new - 18 January 2019 Zam.pdf
- What's new - 6 March 2019 Zam.pdf
- What's new - 2 April 2019 Zam.pdf
- What's new - 6 Aug 2019 Zambia (2).pdf
- What's new - 11 Sept 2019 Zambia.pdf
- What's new - 3 December 2019 Zambia (1).pdf
- What's new - 29 January 2020 Zambia.pdf
- What's new - 25 February 2020 Zam.pdf
- What's new - 17 March 2020 Zam (1).docx
- What's new - 26 June 2020 - Zambia.pdf
- What's new - 4 November 2020 Zam.pdf
- What's new - 16 July 2021 Zam.pdf
- What's New - 6 August 2021 Zambia.docx
- What's New - 10 September 2021 Zambia.docx
- What's New - 1 October 2021 - eLABS Zambia.pdf
- What's New - 5 November 2021 eLABS Zambia.docx
- What's New - 12 November 2021 Zambia.docx
- What's New - 22 April 2022 Zambia.docx
- What's New - 5 August 2022 Zambia.docx
- What's New - 26 August 2022 Zambia.pdf
- What's New - 4 November 2022.docx
- What's New - 31 March 2023.docx
- What's New - 26 May 2023.docx
- What's New - 28 July 2023 eLABS Zambia.pdf
- What's New_ 1 September 2023.docx
- What's New - 30 October 2023.docx
- What's New - 24 November 2023.docx
- What's New - 1 December 2023.docx
- What's New - 8 March 2024.docx
- What's New_ 7 June 2024.docx
Technical Information
General | Detail | |
|---|---|---|
| Helium/Journey | Journey Application | |
| APN/ Zero rated | Zero-rated | |
| SSO APK Link SSO APK Link Short-link | .xyz/elabs/android -xyz.s3-accelerate.amazonaws.com/builds/production/ armv7/4.60 | Barcode APK Link|
| Older APK Links | https://za-zerorated-journey.mezzanineware.com/static/zam/eLABS-4.34.0.apk https://appinstall.xyz/elabs/android/production/armv7/4.60.2.apk | |
| Device | Android |
Product Information
Item | Description |
|---|---|
| Web URL | https://elabsonline.com/ |
| Handover Notes | https://docs.google.com/document/d/1GyAaP82JYyGYB-jV1MkUtUPUtAa9WUccTT4m2GulwG4/edit |
| WIP eLABS Zambia Training Manual | |
| eLabs Zambia Driver SOP | |
Support Contact Details:
| First Line Support | Details | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Lead Contact Equip Kumbirai ChiguduIT Technical Specialist kumbirai.chigudu@equiphealth.org | /wiki/spaces/SUP/pages/6653729 | ||||||||||||||
| WHC First Line Support Team | |||||||||||||||
| Contact person | Contact Number | ||||||||||||||
| Njongo Ntlangeni | nntlangeni@witshealth.co.za | +27 72 389 3044 | |||||||||||||
| Ashely Mudau | amudau@witshealth.ac.za | +27 67 415 2758 | Tshidi Marumule | mmarumule@witshealth.co.za | +27 67 426 2240|||||||||||
| 1st Line Support Sead
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| Other First Line Support Contacts | List of Champions are found on the document below: Training Register_eLabs Champions.xlsx/wiki/spaces/SUP/pages/6653729 Below find the update information for the lead contacts for first line support.
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| Western ProvinceWestern Province First line Champion Details | /wiki/spaces/SUP/pages/6653729 | ||||||||||||||
| Copperbelt Province | |||||||||||||||
When do I contact My First Line Support | Follow this link for details on your support linesSupport Procedures and Levels or contact one of the WHC Support team members above to guide you in the right direction | ||||||||||||||
Configuration |
Channel Partner: Second Line Support Contact Details : AfriConnect (Device and Sim related Issues)
3rd Line Support Contact Details: Mezzanineware