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An user needs to be added to SAMS Web Portal and enrolled as a Mobile user to be able to access the Web Portal and Mobile App respectively.
See User Management on how this works.
First time access to SAMS Web Portal
Request a System Administrator to add you as a an user by providing the following info:
First name
Last name
Cell phone number
Cell phone number should always be entered in International Format, i.e. starting with country code. For example, 27 82 123 4567
E-mail address
Once the system administrator has added you as a user you should added, the user will receive an e-mail and can follow the following steps:with a link to SAMS.
Click on the link in the e-mail or open the following link in your browser this link: https://helium.mezzanineware.com and in your browser will to open with the following screen:
Click on "Register an account". The following screen will appear:
Enter your cell phone number and select "Sign up"
A one-time-pin will be sent to the mobile number entered.
Enter the one-time-pin and complete the Sign sign up.
You will be prompted to enter and save a password.
This password must be used to sign in to SAMS at https://helium.mezzanineware.com.
How to access the SAMS Web Portal
Copy and paste https://helium.mezzanineware.com in your internet browser
Enter your Mobile number and Password and click on "Sign in".
After signing in a screen will appear with all SAMS instances which you are linked to:
Click on the SAMS instance you would like to access and the following screen will appear:
First time access to
theSAMS Mobile Application
Firstly, install1. Install the App on your mobile device.
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- Login on Web Portal → More → Settings → Users → Mobile Users → Enrollment → SMS APK.
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2.
Secondly, openOpen the
SAMSApp on your mobile device.
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How to select a module on the SAMS Mobile Application
After enrolling on the mobile application select "Login". The following screen will appear:
Click on "Switch Roles" and the following screen will appear:
Click on the available roles window showing "Default Mobile" and select the required role from the list:
Click on "Select Active Role". The "Main Menu" will appear