How to gain An user needs to be added to SAMS Web Portal and enrolled as a Mobile user to be able to access the Web Portal and Mobile App respectively.
See User Management on how this works.
First time access to SAMS Web Portal
Request a System Administrator to add you as a an user by providing the following info:
First name
Last name
Cell phone number
Cell phone number should always be entered in International Format, i.e. starting with country code. For example, 27 82 123 4567Once the system administrator has added you as a user you should added, the user will receive an e-mail and can follow the following steps:with a link to SAMS.
Click on the link in the e-mail or open the following link in your browser this link: https://helium.mezzanineware.com and in your browser will to open with the following screen:
Image ModifiedClick on "Register an account". The following screen will appear:
Image ModifiedEnter your cell phone number and select "Sign up"
Image ModifiedA one-time-pin will be sent to the mobile number entered.
Enter the one-time-pin and complete the Sign sign up.
Image ModifiedYou will be prompted to enter and save a password.
This password must be used to sign in to SAMS at https://helium.mezzanineware.com.
How to access the SAMS Web Portal
Copy and paste https://helium.mezzanineware.com in your internet browser
Enter your Mobile number and Password and click on "Sign in".
Image ModifiedAfter signing in a screen will appear with all SAMS instances which you are linked to:
Image ModifiedClick on the SAMS instance you would like to access and the following screen will appear:
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How to gain First time access to
the SAMS Mobile Application
Firstly, install 1. Install the App on your mobile device.
Install on Apple device | Android device |
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JourneyApps Container needs to be downloaded from the Apple App store. Go to App Store on your Apple device and search "JourneyApps Container".
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Image RemovedImage Added - Select "Install".
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Install on Android device | Ensure the mobile device has the latest version of the Android System WebView to operate correctly. Open the Play Store application on your mobile device.
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Image Removed from the link received per text message or by using the link belowInstall SAMS Mobile App - :
- Option A: Install App from the link received per
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text messageSystem Administrators with access to the SAMS Web Portal can add users and send Mobile App Enrolment text messages from the Web Portal as follow:
Login on Web Portal → More → Settings → Users → Mobile Users → Enrollment → SMS APK.
Following the Secondly, open the SAMS 2. Open the App on your mobile device.
Open on Apple device |
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Sign in to SAMS Web Portal After selecting the SAMS Instance you would like to access, the following screen appears:
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Image RemovedImage Added Click on "More" → "Settings" → "Users". The following screen will appear:
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Image RemovedImage RemovedImage Added The following screen will appear with all users who have access to the specific SAMS Instance:
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Image Added Click on "Mobile Users" and the following screen will appear containing all users who have access to the SAMS Mobile Application:Image Added
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Next to your name you will find your Enrolment URL. Your Enrolment URL needs to be opened in the browser of your mobile device. Tip: if you have emails on your mobile phone, email the URL to yourself
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. Image Removed. You can also open the Enrolment Barcode in your web browser and scan the QR code using your phone's camera.Image Added Open your Enrolment URL in the internet browser on your mobile device. SAMS Mobile App will automatically open and the following will appear on your mobile device: Image Modified The duration of download may differ between SAMS Instances, depending on the amount of data on the SAMS instance. Image Modified
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Open on Image RemovedAndroid device |
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The mobile application can be opened by using the link received by text message or by scanning the QR code. Using text message link System Administrators with access to the SAMS Web Portal can add users and send Mobile App Enrolment text messages from the Web Portal as follow: Login on Web Portal → More → Settings → Users > Mobile Users → Enrollment → SMS APK.
Open the SAMS Mobile App from the link received per text message Following the link will take you to the Get Started with Mezzanine SAMS Web Page: Image Modified Select Enroll Device
Using QR code Click on the Application on your device and Sign in by scanning the QR code provided from the user profile on SAMS Web Portal. How do you obtain the QR Code? Login to SAMS Web Portal Follow these steps: More → Settings → Users → Mobile Users. Next to your name highlight your Enrolment Barcode. Your Enrolment Barcode needs to be opened on a computer. On your mouse, right click on the highlighted Enrolment Barcode and select "Go to https://qrcodes.journeyapps.com/qrcode?d=https%3A...".
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Image Added Your QR Code will open on a new tab in your internet browser. Image Modified Open your SAMS Mobile Application on your mobile device and click on "QR code". Image Modified On your mobile device, scan your QR Code which appears on your computer. The following will appear on your mobile device: Image Modified The duration of download may differ between SAMS Instances, depending on the amount of data on the SAMS instance.
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How to select a module on the SAMS Mobile Application
After enrolling on the mobile application select "Login". The following screen will appear:
Image Modified Click on "Switch Roles" and the following screen will appear:
Image ModifiedClick on the available roles window showing "Default Mobile" and select the required role from the list:
Image ModifiedClick on "Select Active Role". The "Main Menu" will appear
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