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Table of Contents


What's New Updates

Please read through the documents listed below to ensure you are up to date with all changes (as explained in the documents) made to the eLabs Mobile Application and Web Portal.


Technical Information


 General

 Details

Helium/JourneyJourney Application

eLabs Mozambique Short-link

Production:

https://appinstall.xyz/elabsmz/list

https://appinstall-xyz.s3-accelerate.amazonaws.com/builds/production/615cc8073c02c40006ded53c-31955/eLABS-21.9.2.apk

Devices Used
Web User Roles


Product Information

Item

Description

Web URL

http://elabsmozambique.com

Training Material


 

Quick Reference Guide


Enrollment Process
TrakCare Details and Process


Support Contact Lines & Details


Support Line

District/ Organisation

Role

Details

1st Line Support

Equip

Lead Contacts



NHLS will escalate to TrakCareSupport
Mavenlink Project

2nd Line Support


Client Service



3rd Line Support

Mezzanine SupportClient Service

Mezzanine Support Desk

Tel: 021 880 2222

Email: support@mezzanineware.com