| Table of Contents |
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What's New Updates
Please read through the documents listed below to ensure you are up to date with all changes (as explained in the documents) made to the eLabs Mobile Application and Web Portal.
Technical Information
General | Details |
|---|---|
| Helium/Journey | Journey Application |
eLabs Mozambique Short-link Production: | |
| Devices Used | |
| Web User Roles |
Product Information
Item | Description |
|---|---|
| Web URL | |
Training Material | |
| Quick Reference Guide | |
| Enrollment Process | |
| TrakCare Details and Process |
Support Contact Lines & Details
Support Line | District/ Organisation | Role | Details |
|---|---|---|---|
1st Line Support | Equip | Lead Contacts | |
| NHLS will escalate to TrakCare | Support | ||
| Mavenlink Project | |||
2nd Line Support | Client Service | ||
3rd Line Support | Mezzanine Support | Client Service | Mezzanine Support Desk Tel: 021 880 2222 Email: support@mezzanineware.com |